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Training on analytics in health services

The project aims to determine what opportunities information technology will bring to health and social services.

What is it about?

Healthcare is a highly knowledge-intensive industry. Knowledge is constantly obtained from patient record systems and scientific research, and making correct decisions requires combining thousands of pieces of information. Highly developed analytics solutions are required when using huge data sets, or Big Data. However, in healthcare, analytics and the use of collected data are still in their infancy. Using the results of analytics requires changes in operating approaches, people’s job descriptions and service models.

The aim of this training on analytics in health services is to advance analytical and technological competence in order to facilitate the innovative and proactive use of health data reserves in health and social services. The project aims to determine what opportunities information technology will bring to health and social services and how it could be used to foster competence in change and project management. At the same time, the project will explore how the opportunities brought about by information technology could enhance the activity and engagement of clients in the service system.

The project is being carried out in co-operation with Satakunta University of Applied Sciences (SAMK), the Pori unit of Tampere University of Technology (TTY) and the eHealth laboratory of the Tallinn University of Technology (TTÜ). Please see descriptions of the SAMK and Tallinn University training programs here and here.

What do we do?

The project involves designing a training package completed alongside work. The training package provides participants with competence required for the use of analytics. The impacts of the pilot training on the quality, operating approaches and costs of health services are to be tested during a practical work period.

The participants in the training include both professionals in the health and social sector (e.g. nurses) and secretaries employed in the healthcare sector (e.g. medical secretaries). The scope of the training is worth 50 credits and it includes the following study modules: Engagement and smart well-being services, Service design and change management, Case management and Well-being analytics.

Where have we got to so far?

The training of a pilot group began in the autumn of 2017 and the group is working within the health service between January and August 2018. The results will be published at the end of 2018. The training will take its final form based on the results of the project and the experiences gathered from it. For more information about the training, see: Could you be a well-being coach? (link in Finnish).

What's this about?